AppManager GUI does not correctly reflect the Sun ONE Portal Server and/or SRA folders, subfolders o (NETIQKB33800)

  • Document ID:7733800
  • Creation Date:02-Feb-2007
  • Modified Date:17-Apr-2008
    • Micro Focus Products:
      AppManager

Resolution

fact
AppManager 5.0.1

fact
Portal Server Unix 1.0

fact
Sun ONE Portal Server 6.0

fact
Secure Remote Access 6.0

fact
Discovery_SunONEPortalSvrUNIX Knowledge Script

symptom
AppManager GUI does not correctly reflect the Sun ONE Portal Server and/or SRA folders, subfolders or objects.

symptom
The ?Fully qualified host name? parameter in  Discovery_SunONEPortalSvrUNIX was filled in.

symptom
The ?Fully qualified host name? parameter does not have the fully qualified  host name specified accurately.

fix
Run Discovery_SunONEPortalSvrUNIX again but ensure the ?Fully qualified host name? field has the fully qualified host name of the monitored system specified correctly.  For example, raldtest7-210.raldev.netiq.dev must be specified ? not just raldtest7-210.  Ensure there are no typos  or misspellings in the fully qualified host name.

Additional Information

Formerly known as NETIQKB33800