The AppManager GUI does not have a Sun ONE Secure Remote Access folder after Discovery has been ru (NETIQKB33798)

  • Document ID:7733798
  • Creation Date:02-Feb-2007
  • Modified Date:08-Sep-2008
    • Micro Focus Products:
      AppManager

Resolution

fact
AppManager 5.0.1

fact
Portal Server Unix 1.0

fact
Sun ONE Portal Server 6.0

fact
Sun ONE Portal Server, Secure Remote Access 6.0

fact
Discovery_SunONEPortalSvrUNIX KS

symptom
The AppManager GUI does not have a  Sun ONE Secure Remote Access folder  after Discovery has been run.

symptom
The ?Fully qualified host name? parameter in  Discovery_SunONEPortalSvrUNIX was left blank.

symptom
The result of the UNIX ?hostname? command at the monitored system returns a fully qualified host name

cause
The hostname command on the monitored host does not return the host's fully qualified host name accurately.

fix

At the monitored system, run hostname so that the host name will be set to the fully qualified host name (e.g. hostname raldtest7-210.raldev.netiq.dev.  raldtest7-210.raldev.netiq.dev must be specified ? not just raldtest7-210).  Ensure there are no typos  or misspellings in the fully qualified host name.  Re-run Discovery_SunONEPortalSvrUNIX (?Fully qualified host name? can be left blank).



Additional Information

Formerly known as NETIQKB33798