AppManager GUI does not have a Sun ONE Secure Remote Access folder after the Discovery Knowledge (NETIQKB33791)

  • 7733791
  • 02-Feb-2007
  • 17-Apr-2008

Resolution

fact
AppManager 5.0.1

fact
Portal Server Unix 1.0

fact
Sun ONE Portal Server 6.0

fact
Secure Remote Access 6.0

fact
Discovery_SunONEPortalSvrUNIX Knowledge Script

symptom
AppManager GUI does not have a  Sun ONE Secure Remote Access folder  after the Discovery  Knowledge Script has been run.

symptom
The ?Fully qualified host name? parameter in  Discovery_SunONEPortalSvrUNIX was left blank.

symptom
The result of the UNIX ?hostname? command at the monitored system does not return a fully qualified host name

cause
The hostname command on the monitored host does not return the host's fully qualified host name.

fix

Run Discovery_SunONEPortalSvrUNIX again but fill in the ?Fully qualified host name? field with the fully qualified host name of the monitored system (e.g. raldtest7-210.raldev.netiq.dev).

or

At the monitored system, run hostname so that the host name will be set to the fully qualified host name (e.g. hostname raldtest7-210.raldev.netiq.dev).  Re-run Discovery_SunONEPortalSvrUNIX (?Fully qualified host name? can be left blank).

 



Additional Information

Formerly known as NETIQKB33791

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