Resolution
fact
AppManager 5.0.1
fact
Portal Server Unix 1.0
fact
Sun ONE Portal Server 6.0
fact
Secure Remote Access 6.0
fact
Discovery_SunONEPortalSvrUNIX Knowledge Script
symptom
AppManager GUI does not have a Sun ONE Secure Remote Access folder after the Discovery Knowledge Script has been run.
symptom
The ?Fully qualified host name? parameter in Discovery_SunONEPortalSvrUNIX was left blank.
symptom
The result of the UNIX ?hostname? command at the monitored system does not return a fully qualified host name
cause
The hostname command on the monitored host does not return the host's fully qualified host name.
fix
AppManager 5.0.1
fact
Portal Server Unix 1.0
fact
Sun ONE Portal Server 6.0
fact
Secure Remote Access 6.0
fact
Discovery_SunONEPortalSvrUNIX Knowledge Script
symptom
AppManager GUI does not have a Sun ONE Secure Remote Access folder after the Discovery Knowledge Script has been run.
symptom
The ?Fully qualified host name? parameter in Discovery_SunONEPortalSvrUNIX was left blank.
symptom
The result of the UNIX ?hostname? command at the monitored system does not return a fully qualified host name
cause
The hostname command on the monitored host does not return the host's fully qualified host name.
fix
Run Discovery_SunONEPortalSvrUNIX again but fill in the ?Fully qualified host name? field with the fully qualified host name of the monitored system (e.g. raldtest7-210.raldev.netiq.dev).
or
At the monitored system, run hostname so that the host name will be set to the fully qualified host name (e.g. hostname raldtest7-210.raldev.netiq.dev). Re-run Discovery_SunONEPortalSvrUNIX (?Fully qualified host name? can be left blank).
Additional Information
Formerly known as NETIQKB33791