Receiving error when exporting from Agents and Adapters to RTF CoCreateInstance() for Word.basic (NETIQKB33643)

  • 7733643
  • 02-Feb-2007
  • 02-Oct-2007

Resolution

fact
VigilEnt Security Manager 4.0

symptom
Error: 'CoCreateInstance() for 'Word.basic' failed. Err=80040154' received when exporting Agents and Adapters to RTF.

symptom
An Error is received in VigilEnt Security Manager when exporting from Agents and Adapters to an RTF and clicking OK crashes the GUI.

fix
This specific issue will be addressed in VigilEnt Security Manager version 4.1.  Microsoft Word will continue to be a requirement in order to export to a RTF file.

Additional Information

Formerly known as NETIQKB33643

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