NetIQ AppManager 6.x
NetIQ AppManager 7.0.x
From the Application log:
DCOM got error "Overlapped I/O operation is in progress." and was unable to logon domain\user in order to run the server:
From the AppManager Event pane:
An error occurred while running the transaction
The server process could not be started because the configured identity is incorrect. Check the username and password.
From the AMRT log:
Ntiqcomcnfg.LocalUsers : Unable to validate Domain User. Problems contacting the domain controller while validating domain name and user account.
This May also occur due to the dcom identity of the Mapism executeable.
- Go on the agent and go to START>RUN and type DCOMCNFG <ENTER>
- Go to Component Services > My Computer > DCOM Config > Mapism, Highlight it and select Properties
- Go to the IDENTITY tab
- This may "show" the correct user, but re-key in the correct user and password.
- After changing this, restart the NetIQ AppManager Client Resource Monitor Service on the agent and then restart or deploy a new ExchangeRT job