Resolution
fact
VigilEnt Security Manager 4.0
symptom
A Virtual Memory error is received on the server related to a memory leak withPSService.exe.
cause
The cause of this issue is due to an issue with Java Virtual Machine (JVM). When a thread from the thread pool expires, JVM leaves a handle even through there are no Java objects associated with it anymore.
fix
This issue has been addressed in VigilEnt Security Manager version 4.1.
VigilEnt Security Manager 4.0
symptom
A Virtual Memory error is received on the server related to a memory leak withPSService.exe.
cause
The cause of this issue is due to an issue with Java Virtual Machine (JVM). When a thread from the thread pool expires, JVM leaves a handle even through there are no Java objects associated with it anymore.
fix
This issue has been addressed in VigilEnt Security Manager version 4.1.
Additional Information
Formerly known as NETIQKB33552