Error: 'Page cannot be displayed' When Launching the Directory and Resource Administrator Web consol (NETIQKB33390)

fact
Directory and Resource Administrator 6.60

fact
Directory and Resource Administrator 7.x

symptom
Error: 'Page cannot be displayed' When Launching the Directory and Resource Administrator Web console Over a VPN Connection.

cause
This issue occurs because CheckPoint Firewall's HTTP Worm Catcher setting is interpreting the Web Console connection as a worm and is filtering it, causing it to fail.

fix

The issue is resolved by upgrading to IE 6.0. Traffic from any earlier version of IE was blocked by a firewall rule because it was interpreted as an HTTP worm or virus.

Formerly known as NETIQKB33390