Error: 'A data access error occurred (Error code 0) Error information: [Microsoft][ODBC SQL Server D (NETIQKB33133)

fact
VigilEnt Security Manager had been working just fine and suddenly gave this error on login.

fact
VigilEnt Security Manager 4.x

symptom
Error: 'A data access error occurred (Error code 0) Error information: [Microsoft][ODBC SQL Server Driver][SQL Server] Warning: Fatal error 9001 occurred at date/time' when logging into the VigilEnt Security Manager console.

cause
This error is produced when the SQL Server service has stopped.

fix

To resolve this issue, stop and restart the SQL Server service and then stop and restart VigilEnt Security Server service.  This can also be resolved by rebooting the SQL server.

For information on stopping and restarting services see NETIQKB25651

Formerly known as NETIQKB33133