How do I set the password sync retries in VigilEnt User Manager? (NETIQKB32200)

goal
How do I set the password sync retries in VigilEnt User Manager / Password Management?

fact
VigilEnt User Manager / Password Management 1.0

fact
VigilEnt User Manager / Password Management 1.0 SP1

fact
VigilEnt User Manager / Password Management 1.0 SP2a

fix

When a password change is attempted, a password sync request is sent from VigilEnt User Manager (VUM) to VigilEnt Core Services. Then, a change password request is sent from VigilEnt Core Services to all of the applicable managed VigilEnt agents. If the password sync fails, it will send another request. You can control the retry and query count and delay times by performing the following steps.

To set password sync retries, follow these steps:

1. Using Microsoft Windows Explorer, open the ProgramFiles\Pentasafe\Core directory, where ProgramFiles\Pentasafe is the path to where you installed VigilEnt Core Services and/or VigilEnt Security Manager.

2. Locate and open the mk.options file.

   Note: Open the mk.options file using a text editor, such as Notepad.

3. Edit the mk.options file as needed.  See the table below.

4. Save and close the file.

5. Restart VigilEnt Core Services for the changes to take effect.

Property Name	Value
/SyncPasswordJob/retry/count	Enter the number of times that VigilEnt User Manager will attempt to sync passwords if failures occur.
/SyncPasswordJob/retry/unit	Enter the number of milliseconds for one delay unit. For example: 1000=1 second, 60000=1 minute.
/SyncPasswordJob/retry/delay	Enter the number of units that VigilEnt User Manager will wait between each retry attempt.
/SyncPasswordJob/query/count	Enter the number of times that the VigilEnt User Manager CoreExtension to VigilEnt Security Manager will query the status of a password sync request.
/SyncPasswordJob/query/unit	Enter the number of milliseconds for one delay unit. For example: 1000=1 second, 60000=1 minute.
/SyncPasswordJob/query/delay	Enter the number of units that the Core Extension will wait between each status query.

Formerly known as NETIQKB32200