Resolution
fact
VigilEnt Security Manager 3.0
fact
VigilEnt Security Manager 3.0 SR1
fact
VigilEnt Security Manager 3.0 SR2
symptom
VigilEnt Security Manager Security Checkup template is locked.
cause
The VigilEnt Security Manager application crashed while building a Security Checkup template which caused the template to be locked because it was not saved before the crash.
fix
note
VigilEnt Security Manager 3.0
fact
VigilEnt Security Manager 3.0 SR1
fact
VigilEnt Security Manager 3.0 SR2
symptom
VigilEnt Security Manager Security Checkup template is locked.
cause
The VigilEnt Security Manager application crashed while building a Security Checkup template which caused the template to be locked because it was not saved before the crash.
fix
- Unzip NETIQKB32143.zip which can be downloaded from https://download.netiq.com/kb/files/NETIQKB32143.zip to a local drive on each platform where a VigilEnt Database is installed.
- Double-click on Solution092302_DB.exe and follow the instructions for the database solution script.
NOTE: This applies to VSM 3.0 through VSM 3.0 SR2 only.
note
NOTE: This applies to VSM 3.0 through VSM 3.0 SR2 only.
Additional Information
Formerly known as NETIQKB32143