Resolution
fact
VigilEnt Security Manager 3.0 SR2
symptom
Synchronize Server Users report is leaving user names blank or omitting them.
cause
User names that contain non-alpha numeric characters will cause the report to omit those user names.
fix
VigilEnt Security Manager 3.0 SR2
symptom
Synchronize Server Users report is leaving user names blank or omitting them.
cause
User names that contain non-alpha numeric characters will cause the report to omit those user names.
fix
This issue has been resolved in VigilEnt Security Manager 3.0 Service Release 2. This patch is cumulative and can be downloaded from the NetIQ Support site or by clicking the link displayed below.
https://www.netiq.com/support/vsm/default.asp
Additional Information
Formerly known as NETIQKB32126