Red X or red circle with a diagonal line through it on a server icon in VigilEnt Security Manager. (NETIQKB32076)

  • Document ID:7732076
  • Creation Date:02-Feb-2007
  • Modified Date:08-Sep-2008
    • Micro Focus Products:
      Secure Configuration Manager

Resolution

fact
VigilEnt Security Manager 3.x

fact
VigilEnt Security Manager 4.0

fact
VigilEnt Security Manager 4.1

symptom
Red X or red circle with a diagonal line through it on a server icon in VigilEnt Security Manager.

cause
This indicates that an agent has not been designated for that server; the designated agent is not started; or the agent was started after VigilEnt Security Manager (VSM) was opened.

fix

To designate an agent:

  1. Double-click the Server (3.0) or Endpoint (4.0) and select Properties.
  2. Click the 'Agent' tab and verify the IP address of the machine hosting the agent is designated. 

If the agent was started after VSM was opened:

  1. Perform a 'Heartbeat Check' by right-clicking the Server and selecting Heartbeat Check.


Additional Information

Formerly known as NETIQKB32076