Error: Please enter either a directory name or file name with full path. (NETIQKB32016)

  • 7732016
  • 02-Feb-2007
  • 08-Sep-2008

Resolution

fact
VigilEnt Security Agent for Windows 3.0 SR2

fact
VigilEnt Security Manager 3.x

symptom
Error: "Please enter either a directory name or file name with full path."

symptom
Error occurs when running the 'File/Directory Permissions' report against a Microsoft Windows machine.

cause
This is a known issue that results when the VigilEnt Security Manager Database Upgrade is run during the VigilEnt Security Agent for Windows 3.0 SR-2 installation. The Database Upgrade installation upgrades the VigilEnt Security Manager database to VigilEnt Security Agent for Windows 3.1 commands and parameters, which will result in this error when attempting to run this report.

fix
Apply the VigilEnt Security Agent for Windows 3.0 Service Pack 3 (VSA-Win 3.0 SP3), which can be downloaded from the following link:

https://www.netiq.com/f/support/VigilentUpdates.asp?PagePath=%2Fsupport%2Fvsa%2Fextended%2Fhotfixes%2EaspF



Additional Information

Formerly known as NETIQKB32016