Resolution
fact
VigilEnt Security Agent for Windows 3.x
fact
VigilEnt Security Manager 3.x
symptom
Error: 'Target machine not in the same domain'.
cause
This message will occur when VigilEnt Security Manager and the VigilEnt Security Agent for Windows are both installed on a single machine that is not a member of a domain because the agent is checking for domain membership.
fix
VigilEnt Security Agent for Windows 3.x
fact
VigilEnt Security Manager 3.x
symptom
Error: 'Target machine not in the same domain'.
cause
This message will occur when VigilEnt Security Manager and the VigilEnt Security Agent for Windows are both installed on a single machine that is not a member of a domain because the agent is checking for domain membership.
fix
To prevent the VigilEnt Security Agent for Windows from checking for domain membership do the following:
- Click Start | Run.
- Type regedit.
- Navigate to HKEY_Local_machine\SOFTWARE\Pentasafe\VSANT
- Create a new DWORD Value called DomainCheck by right-clicking on VSANT and choosing New.
- Choose DWORD.
- Type DomainCheck for the name and leave the Value at the default of 0.
- Close the registry.
- Stop and restart the VigilEnt Security Agent for Windows service.
Additional Information
Formerly known as NETIQKB31985