Error: 'Database not available.' (NETIQKB31960)

  • Document ID:7731960
  • Creation Date:02-Feb-2007
  • Modified Date:09-Jul-2008
    • Micro Focus Products:
      Secure Configuration Manager

Resolution

fact
VigilEnt Security Manager 2.x

fact
VigilEnt Security Manager 3.x

fact
VigilEnt Security Manager 4.x

fact
NetIQ Vulnerability Manager 5.0

fact
NetIQ Vulnerability Manager 5.5

symptom
Error: 'Database not available.'

symptom
Error occurs when logging into VigilEnt Security Manager or Vulnerability Manager.

symptom
Messages in the MSSQL7\log\errorlog or Microsoft SQL Server\MSSQL\LOG\errorlog indicate transactions have rolled forward and recovery is complete.

cause
The database does not have enough space.  A minimum of 4GB of available disk space is required.

fix
To remedy this situation, free up a large amount of disk space or move the database to a disk with the required amount of disk space available.

Additional Information

Formerly known as NETIQKB31960