Error occurs when adding a server in VigilEnt Security Manager. (NETIQKB31958)

  • 7731958
  • 02-Feb-2007
  • 17-Apr-2008

Resolution

fact
VigilEnt Security Manager 3.0

fact
VigilEnt Security Manager 2.2

fact
VigilEnt Security Manager 2.3

symptom
Error occurs when adding a server in VigilEnt Security Manager.

symptom
Error:' DataServices:Failed to execute the command DBAS(sp_AddPSServer).Java.SQL.SQLExcpetion:Java.SQL.SQLException[machine name]Cannot insert duplicate key row in object..' 

cause
An existing server with the same name has already been entered.

fix
To resolve this issue, only enter one entry in VigilEnt Security Manager for each physical machine.

Additional Information

Formerly known as NETIQKB31958