Resolution
fact
VigilEnt Security Manager 3.x
fact
VigilEnt Security Agent for Windows 3.0
symptom
The VigilEnt Security Manager Configuration Utility window is blank.
cause
Java virtual machine may have been corrupted.
fix
Install msjavx86.exe from the Third Party, JVM Folder on the VigilEnt Security Agent for Windows 3.0 CD.
VigilEnt Security Manager 3.x
fact
VigilEnt Security Agent for Windows 3.0
symptom
The VigilEnt Security Manager Configuration Utility window is blank.
cause
Java virtual machine may have been corrupted.
fix
Install msjavx86.exe from the Third Party, JVM Folder on the VigilEnt Security Agent for Windows 3.0 CD.
Additional Information
Formerly known as NETIQKB31942