Resolution
fact
VigilEnt Security Manager
symptom
The VigilEnt Security Manager configuration utility appears to be corrupted.
cause
If a carriage return or spaces are entered before or after entering the license in the configuration utility, it will corrupt the file.
fix
Send the
VigilEnt Security Manager
symptom
The VigilEnt Security Manager configuration utility appears to be corrupted.
cause
If a carriage return or spaces are entered before or after entering the license in the configuration utility, it will corrupt the file.
fix
Send the
core.properties
file to Technical Support to be edited.Additional Information
Formerly known as NETIQKB31941