When printing is selected from the Document View, two copies of the report are being printed. (NETIQKB31904)

fact
VigilEnt Security Manager 3.0

symptom
When printing is selected from the Document View, two copies of the report are being printed.

cause
Two copies of a report will be printed from Document View when using the print icon.

fix

This is a known issue and has been resolved in VigilEnt Security Manager 3.0 Service Release 2.  The Service Release may be obtained by accessing the following link:

• https://www.netiq.com/f/support/VigilentUpdates.asp?PagePath=%2Fsupport%2Fvsm%2Fextended%2Fhotfixes%2Easp&id=182

Or by visiting the Support & Services section at NetiQ.com.

As a workaround: 

Use the File | Print option to print only one copy of the report.

Formerly known as NETIQKB31904