Reports disappear from pending tasks and never appear in completed tasks in the VigilEnt Security Ma (NETIQKB31893)

  • 7731893
  • 02-Feb-2007
  • 12-Oct-2007

Resolution

fact
VigilEnt Security Manager 2.3

symptom
Reports disappear from pending tasks and never appear in completed tasks in the VigilEnt Security Manager.

cause
The user name is not case sensitive after the first two characters.  If the username is typed as 'PSeadmin' instead of 'PSEAdmin', the reports will not be seen in completed tasks. You must log in as 'PSEAdmin' to have full permissions to run and view all reports. This has been corrected in later versions of VigilEnt Security Manager.

fix
Running a security checkup report against a server group that does not contain any servers will cause the report to disappear from pending and not show up in completed tasks. To correct this, make sure each server group contains at least one server.

Additional Information

Formerly known as NETIQKB31893