Resolution
fact
VigilEnt Security Manager 2.x
fact
VigilEnt Security Manager 3.x
symptom
Error: "Security checkup template locked. The security checkup template was locked by user, cannot edit 'description of template' at this time".
symptom
Error occurs while editing a security checkup template.
fix
Contact Tech Support for the executable,
VigilEnt Security Manager 2.x
fact
VigilEnt Security Manager 3.x
symptom
Error: "Security checkup template locked. The security checkup template was locked by user, cannot edit 'description of template' at this time".
symptom
Error occurs while editing a security checkup template.
fix
Contact Tech Support for the executable,
DeleteSCLocks.exe
, and run it on the database machine as a local administrator.Additional Information
Formerly known as NETIQKB31882