Resolution
fact
VigilEnt Security Manager 3.0
symptom
VigilEnt Security Manager reports are only displaying in HTML format.
cause
An improper character in the username such as (^&*%$#@?!}{][/\><).
fix
Review your users on your network and verify no users have any special characters in their name.
VigilEnt Security Manager 3.0
symptom
VigilEnt Security Manager reports are only displaying in HTML format.
cause
An improper character in the username such as (^&*%$#@?!}{][/\><).
fix
Review your users on your network and verify no users have any special characters in their name.
Additional Information
Formerly known as NETIQKB31871