Resolution
fact
VigilEnt Security Agent for WebServers 3.0
symptom
Error: 'The procedure entry point_lc_collate_cp could not be located in the dynamic link library MSVCRT.dll.'
cause
The MSVCRT.dll is not included with Microsoft Windows NT 4 nor with fresh installations of Microsoft Windows 2000. The MSVCRT.dll may get installed when installing Microsoft Outlook, Office, or Internet Explorer 5.5.
fix
Run the
VigilEnt Security Agent for WebServers 3.0
symptom
Error: 'The procedure entry point_lc_collate_cp could not be located in the dynamic link library MSVCRT.dll.'
cause
The MSVCRT.dll is not included with Microsoft Windows NT 4 nor with fresh installations of Microsoft Windows 2000. The MSVCRT.dll may get installed when installing Microsoft Outlook, Office, or Internet Explorer 5.5.
fix
Run the
vcredist.exe
file in the \IDS\Update
directory. This will install the MSVCRT.dll.Additional Information
Formerly known as NETIQKB31827