The GUI shows online but not initiated in VigilEnt Security Agent for WebServers. (NETIQKB31816)

  • 7731816
  • 02-Feb-2007
  • 08-Sep-2008

Resolution

fact
VigilEnt Security Agent for WebServers 2.1

fact
VigilEnt Security Agent for WebServers 2.1 Patch1

fact
VigilEnt Security Agent for WebServers 2.1 Patch2

symptom
The GUI shows online but not initiated in VigilEnt Security Agent for WebServers.

cause
There is a timing dependency that can cause problems if the GUI server is started first.

fix
 Stop the GUI and Manager services. Start the Manager first, then start the GUI.

Additional Information

Formerly known as NETIQKB31816

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