Resolution
fact
VigilEnt Security Agent for Windows 3.1
symptom
Vigilent Security Agent for Windows NT Loader Service did not uninstall.
fix
This is a known issue resolved in 3.1 Service Pack 4. In 3.1.4, all files associated with the NTLoaderService are now removed when VSA for Windows is uninstalled.
VigilEnt Security Agent for Windows 3.1
symptom
Vigilent Security Agent for Windows NT Loader Service did not uninstall.
fix
This is a known issue resolved in 3.1 Service Pack 4. In 3.1.4, all files associated with the NTLoaderService are now removed when VSA for Windows is uninstalled.
Additional Information
Formerly known as NETIQKB31791