Do I need to uninstall the VigilEnt Security Agent for Windows 3.0 before I install 3.1? (NETIQKB31790)

  • Document ID:7731790
  • Creation Date:02-Feb-2007
  • Modified Date:17-Apr-2008
    • Micro Focus Products:
      Secure Configuration Manager

Resolution

goal
Do I need to uninstall the VigilEnt Security Agent for Windows 3.0 before I install 3.1?

fact
VigilEnt Security Agent for Windows 3.0

fact
VigilEnt Security Agent for Windows 3.1

fix
If the VigilEnt Security Agent for Windows 3.0 agent was remotely deployed (using the VigilEnt Security Agent for Windows remote deployment tool), the 3.1 installer should uninstall 3.0.

If VigilEnt Security Agent for Windows 3.0 was manually installed, using any method other than the VigilEnt Security Agent for Windows Remote Deployment Tool, then it is necessary to manually uninstall first.

Additional Information

Formerly known as NETIQKB31790