Security Checkup reports take hours to run. (NETIQKB31783)

fact
VigilEnt Security Agent for Windows 3.0

fact
VigilEnt Security Agent for Windows 3.1

fact
VigilEnt Security Manager 3.0

fact
VigilEnt Security Manager 4.0

symptom
Security Checkup reports take hours to run.

change
Upgraded VigilEnt Security Agent for Windows 3.2.

cause
Version 3.2 of the VigilEnt Security Agent for Windows adds the 'Domain RAS Servers' report to the Security Checkup Template.  Also, the report now looks at every machine on the domain, including skeletal machines and tries to report the RAS settings.

If the machine has been removed from the network or is not currently connected, this can take a few minutes longer for the Windows Agent to realize there is no machine available. This will happen for each machine the agent finds.

fix

Remove the 'Domain RAS Servers' report from the Security Checkup Template and run the report by itself.  To do this follow the instructions below.

1. Sign on to VigilEnt Security Manager.

2. Expand the Security Checkups list.

3. Right click the template and select Edit.

4. Under the Windows tab, uncheck the Domain RAS Servers report. Select Apply and OK.

5. Right click the Security Checkup and select New.

6. Add the template name and description.

7. Under the Windows tab, select the Domain RAS Servers report, then select Apply and OK.  Now, you can run the report separately and not have the report take hours.

Formerly known as NETIQKB31783