Error: Error generating report: Failed to send message GTNTENDPTS to VigilEnt engine machine (machi (NETIQKB31762)

fact
VigilEnt Security Agent for Windows 3.1 SP5

fact
VigilEnt Security Agent for Windows 3.1 SP5 Hot Fix 1

symptom
Error: "Error generating report: Failed to send message GTNTENDPTS to VigilEnt engine machine (machine name)."

symptom
Error results for the Port Scan report. 

cause
The PSENGSRV.EXE file in the Rinstall directory was not updated with the correct version.

fix

Apply 3.1.5.1 patch for VigilEnt Security Agent for Windows on top of 3.1.5. The patch can be obtained from the following link:

https://www.netiq.com/support/vsa/default.asp

Formerly known as NETIQKB31762