Error: 'The procedure entry point PdhLookupPerfNameByIndexW could not be located in the dynamic link (NETIQKB31760)

  • 7731760
  • 02-Feb-2007
  • 08-Sep-2008

Resolution

fact
VigilEnt Security Manager 3.x

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VigilEnt Security Manager 4.x

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VigilEnt Security Agent for Windows 3.1 SP3

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VigilEnt Security Agent for Windows 3.1 SP4

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VigilEnt Security Agent for Windows 3.1 SP5

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VigilEnt Security Agent for Windows 3.2

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VigilEnt Security Agent for Windows 4.0

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NetIQ Vulnerability Manager Agent for Windows 5.0

symptom
Error: 'The procedure entry point PdhLookupPerfNameByIndexW could not be located in the dynamic link library pdh.dll'.

symptom
Security Checkup report returns an error.

fix

If the VigilEnt Security Agent for Windows version 3.1.3  is installed on an Windows NT 4.0 machine/server, the pdh.dll file does not get overwritten by the installer. The version of pdh.dll that exists on an NT 4.0 machine is 4.x. The VigilEnt Security Agent for Windows  requires 5.x. To resolve this issue apply VigilEnt Security Agent for Windows version 3.1.4 or higher.

https://www.netiq.com/support/vsa/extended/upgrade.asp



Additional Information

Formerly known as NETIQKB31760