Resolution
 fact
VigilEnt Security Agent for Windows 3.0
fact
VigilEnt Security Agent for Windows 3.0 SR1
symptom
The 'New User List' report returns blank results.
fix
  
VigilEnt Security Agent for Windows 3.0
fact
VigilEnt Security Agent for Windows 3.0 SR1
symptom
The 'New User List' report returns blank results.
fix
This is a known issue that is resolved with VigilEnt Security Agent for Windows 3.0 Hot Fix 4. The patch can be accessed from the following location: https://www.netiq.com/support/vsa/default.asp.
Additional Information
 Formerly known as NETIQKB31751