Locked Out Users report does not return the correct users. (NETIQKB31744)

fact
VigilEnt Security Agent for Windows 3.0

fact
VigilEnt Security Agent for Windows 3.0 SR1

fact
VigilEnt Security Agent for Windows 3.0 SR2

symptom
Locked Out Users report does not return the correct users.

cause
The report does not include locked out users that are disabled.

fix

This is resolved in VigilEnt Security Agent for Windows 3.0 SR1 Hot Fix 2 or higher. The Hot Fix can be accessed from the following location.

https://www.netiq.com/support/vsa/default.asp

Formerly known as NETIQKB31744