Error: No data available when VigilEnt Security for Windows Detect alert is displayed in VigilEnt (NETIQKB31678)

fact
VigilEnt Security Agent for Windows 2.2 SR1

fact
VigilEnt Security Manager 2.2

symptom
Error:  "No data available" when VigilEnt Security for Windows Detect alert is displayed in VigilEnt Security Manager.

cause
Some VigilEnt Security for Windows Detect alerts are too large for VigilEnt Security Manager to process.

fix

This is an known issue that is resolved with VigilEnt Security Manager patch SR1010.   

note
It is recommended that you upgrade to the latest release of VigilEnt Security Agent for Windows and VigilEnt Security Manager.

Formerly known as NETIQKB31678