How do I start the VigilEnt Security Agent for Windows service with an account that has proper permi (NETIQKB31655)

  • Document ID:7731655
  • Creation Date:02-Feb-2007
  • Modified Date:08-Sep-2008
    • Micro Focus Products:
      Secure Configuration Manager

Resolution

goal
How do I start the Agent for Windows service with an account that has proper permissions?

fact
NETIQ Vulnerability Manager Agent for Windows 5.0

fact
VigilEnt Security Agent for Windows 3.0

fact
VigilEnt Security Agent for Windows 3.1

fact
VigilEnt Security Agent for Windows 3.2

fact
VigilEnt Security Agent for Windows 4.0

fix

FOR VigilEnt SECURITY AGENT FOR WINDOWS VERSION 4.0 AND EARLIER

For Microsoft Windows NT:

  1. Go to Control Panel | Services.
  2. Locate the VigilEnt Security Agent for Windows service.
  3. Right click the service and select Properties.
  4. Select the button, This Account.
  5. Enter the User ID and Password of an account that has Domain Administrator Permissions within the correct domain.
  6. Stop and restart the service.

For Microsoft Windows 2000:

  1. Go to Control Panel | Administrative Tools | Services.
  2. Locate the VigilEnt Security Agent for Windows service.
  3. Right click the service and select Properties.
  4. Go to the Logon tab and select the button, This Account.
  5. Enter the User ID and Password of an account that has Domain Administrator Permissions within the correct domain.
  6. Select the General tab, and then select the Restart button.


fix

FOR VULNERABILITY MANAGER AGENT FOR WINDOWS VERSION 5.0

For Microsoft Windows NT:

  1. Go to Control Panel | Services.
  2. Locate the NETIQ VigilEnt AGENTservice.
  3. Right click the service and select Properties.
  4. Select the button, This Account.
  5. Enter the User ID and Password of an account that has Domain Administrator Permissions within the correct domain.
  6. Stop and restart the service.


For Microsoft Windows 2000:

  1. Go to Control Panel | Administrative Tools | Services.
  2. Locate the NETIQ VigilEnt AGENT service.
  3. Right click the service and select Properties.
  4. Go to the Logon tab and select the button, This Account.
  5. Enter the User ID and Password of an account that has Domain Administrator Permissions within the correct domain.
  6. Select the General tab, and then select the Restart button.


Additional Information

Formerly known as NETIQKB31655