Administrator related reports fail in VigilEnt Security Agent for Windows 3.1. (NETIQKB31639)

  • Document ID:7731639
  • Creation Date:02-Feb-2007
  • Modified Date:21-Sep-2007
    • Micro Focus Products:
      Secure Configuration Manager

Resolution

fact
VigilEnt Security Agent for Windows 3.1

fact
Microsoft Windows XP Professional

fact
Microsoft Windows XP Professional SP1

symptom
Administrator related reports fail in VigilEnt Security Agent for Windows 3.1.

cause
Microsoft Windows XP contains a default system account named “SUPPORT_388945a0” that is used in association with Microsoft Service and Support. Adding this account to the Administrators group may cause administrator-related reports to fail.

Additional Information

Formerly known as NETIQKB31639