Resolution
fact
VigilEnt Security Agent for WebServers 3.0
symptom
The displayed name of the remote agent does not match the actual host.
cause
When a remote agent loses communication with the manager, the manager restarts, and a new agent registers with the manager before the first agent re-establishes communication with the manager. In this situation, the contents of any requested report will contain the correct agent name.
fix
If the agent name in the report does not match the selected host, re-select the host to force the browser's information to match the correct name.
VigilEnt Security Agent for WebServers 3.0
symptom
The displayed name of the remote agent does not match the actual host.
cause
When a remote agent loses communication with the manager, the manager restarts, and a new agent registers with the manager before the first agent re-establishes communication with the manager. In this situation, the contents of any requested report will contain the correct agent name.
fix
If the agent name in the report does not match the selected host, re-select the host to force the browser's information to match the correct name.
Additional Information
Formerly known as NETIQKB31537