A white screen displays with no error message when the selected host becomes unavailable between 'he (NETIQKB31536)

  • 7731536
  • 02-Feb-2007
  • 16-Aug-2007

Resolution

fact
VigilEnt Security Agent for WebServers 3.0

symptom
A white screen displays with no error message when the selected host becomes unavailable between 'heartbeat' checks.

symptom
This occurs on the Audit tab.

cause
Once the unavailable host has missed enough heartbeats, it is removed from the list, and the list of available hosts no longer shows the unavailable host as a possible selection. 

fix

In this case, select another host:

  1. Re-select the Audit tab.

  2. Navigate to Select a host.

  3. Select another host.


Additional Information

Formerly known as NETIQKB31536