How do I get SNAIC to work with NFS Mounted Filesystems? (NETIQKB31498)

  • 7731498
  • 02-Feb-2007
  • 27-Nov-2007

Resolution

goal
How do I get SNAIC to work with NFS Mounted Filesystems?

fact
VigilEnt Security Agent for Unix 3.0

fact
VigilEnt Security Agent for Unix 3.1

symptom

When browsing the server for PentaSafe binaries, they are not present



symptom
Agent will not operate properly.

cause
If the home directory is NFS mounted, SNAIC may be unable to run the install.sh script to complete the install.

fix
To fix this problem, click the Try Again button on the Problems tab, then use a different scratch directory under the Optional Parameters section of the Install tab.
Any directory (such as /tmp) will work as long as there is adequate disk space available (about 25 MB).

Additional Information

Formerly known as NETIQKB31498