Why do I receive the error Not Authorized to perform this action and am unable to exit the screen (NETIQKB31309)

fact
VigilEnt Security Agent for iSeries 5.4/7.0

fact
VigilEnt Security Agent for iSeries PSSecure

fact
VigilEnt Security Agent for AS/400 5.3/6.3

symptom
Unable to exit the screen when selecting Option 2 Select Other Application when in the Secure Menuing System

symptom
Error "Not Authorized to perform this action" 

fix

For version 6.3 PTF 1C00108 resolves the issue.

For version 7.0 PTF 1C01677 resolves the issue.

See the Support section of NetIQ.com for the PTF or contact Technical Support.

Formerly known as NETIQKB31309