Laptop users that create virtual printers are getting an error after upgrading to 7.0 (NETIQKB31128)

  • Document ID:7731128
  • Creation Date:02-Feb-2007
  • Modified Date:08-Oct-2007
    • Micro Focus Products:
      Security Solutions for iSeries

Resolution

fact
VigilEnt Security Agent for iSeries 5.4/7.0

fact
Remote Request Management (RRM) Virtual Printers

symptom
Laptop users that create virtual printers are getting an error after upgrading to 7.0

fix

From the Remote Request Management (RRM) menu, follow these steps:

  1. Select Option 30 Manage RRM.

  2. Select Option 21 Change Telnet Attribute and set Allow printer sessions  to *YES.


There may also be a Collected Entry for User ANONYMOUS, Operation TELNET_INIT, that you may need to promote to a Secured Entry (Option 3 from Work With Collected Entries). Because the Network value may change, it is acceptable to make this *ALL to avoid having to create multiple Secured entries.

Additional Information

Formerly known as NETIQKB31128