Resolution
fact
VigilEnt Security Agent for iSeries 5.4/7.0
fact
Remote Request Management
symptom
Error: 'CPF6801' received when selecting F12 to exit the 'Start/Stop RRM Collection Monitor' screen in Remote Request Management.
fix
note
You will be asked to log in to access these resources. If you need to purchase or renew a maintenance agreement, contact your NetIQ sales representative, or fill out the Product and Pricing information request form.
note
CUM PTF's must be obtained from Technical Support and can not be downloaded from the Support Site.
VigilEnt Security Agent for iSeries 5.4/7.0
fact
Remote Request Management
symptom
Error: 'CPF6801' received when selecting F12 to exit the 'Start/Stop RRM Collection Monitor' screen in Remote Request Management.
fix
This is a known issue and has been resolved in the following PTF's:
- PTF 1C01677
- PTF 1S01521
Or - CUM PTF 1X03080 and later.
To obtain the listed PTF's contact NetIQ Technical Support at vigilent-support@netiq.com or by download at the following link:
note
You will be asked to log in to access these resources. If you need to purchase or renew a maintenance agreement, contact your NetIQ sales representative, or fill out the Product and Pricing information request form.
note
CUM PTF's must be obtained from Technical Support and can not be downloaded from the Support Site.
Additional Information
Formerly known as NETIQKB31120