Resolution
fact
VigilEnt Security Agent for iSeries 5.4/7.0
fact
Remote Request Management
symptom
Unable to see any 'Collected Entries' for a user profile in Remote Request Management.
symptom
cause
Either the Collection Monitor is not running or the Collection Mode is set to *REJECTED or *NONE
fix
Verify that the Collection Monitor is running and the Collection Mode is set to other than *REJECTED or *NONE for the exit points. Having a profile set up in User Overrides, does not mean it will not generate any collected entries.
VigilEnt Security Agent for iSeries 5.4/7.0
fact
Remote Request Management
symptom
Unable to see any 'Collected Entries' for a user profile in Remote Request Management.
symptom
The user profile is set up in 'User Overrides' allowing it to perform all transactions to any object.
cause
Either the Collection Monitor is not running or the Collection Mode is set to *REJECTED or *NONE
fix
Verify that the Collection Monitor is running and the Collection Mode is set to other than *REJECTED or *NONE for the exit points. Having a profile set up in User Overrides, does not mean it will not generate any collected entries.
Additional Information
Formerly known as NETIQKB31111