Error with V5R1 in Client/Access | Operations/Navigator | Management Central but do not have any re (NETIQKB31103)

fact
VigilEnt Security Agent for iSeries PSSecure 7.0

fact
VigilEnt Security Agent for iSeries

fact
VigilEnt Security Agent for iSeries 5.4/7.0

fact
VigilEnt Security Agent for AS/400 5.3/6.3

symptom
Error with V5R1 in Client/Access | Operations/Navigator | Management Central  but do not have any rejected entries in the Reject Table.

cause
Upgraded to OS/400 V5R1.

fix

For Version 6.3:          PTF 1C00102 resolves this issue.

For Version 7.0:         PTF 1C01664 resolves the issue and it is included in a Service Pack beginning with 1X02267.

PTFs can be downloaded from https://www.netiq.com/support/vsa/default.asp . Service Packs can be obtained from Technical Support via e-mail to vigilent-support@netiq.com.

There is a manual work-around for 6.3 ONLY (below) but it is recommended that the applicable PTF be obtained and applied.

NOTE:  make a copy of PSCOMMON/TS115FF and rename it before beginning.   

1.  Signon as QSECOFR or equivalent type profile.
2. Add the PSINSTALL library to the library list by typing the following command on an AS/400 command line: ADDLIBLE LIB(PSINSTALL).
3. Type the command PSRUNSQL and press F4 to prompt the command.
4. In the "SQL request field", type the following statement EXACTLY as it is shown: 'INSERT INTO PSCOMMON/TS115FF (FAPL, FFUN, FFUN#, FEXCL, FFPOS, FLPOS,
   FOPOS, FDESC) VALUES(''*SIGNON'', ''GETTKN'', 28679, ''Y'', 29, 0, 0, ''Signon-X''''7007'''' Generate Authentication Token'')'.
5. Press ENTER to update the file to contain the new record.
6. Type the follow command to review the file contents:  RUNQRY *N PSCOMMON/TS115FF.

Review the contents of the file to ensure that there are three records in this file with *SIGNON in the FAPL field. If this is not the case, please contact Technical Support.

Formerly known as NETIQKB31103