How do I gather a joblog for the SQL Server prestart job in Remote Request Management? (NETIQKB31099)

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How do I gather a joblog for the SQL Server prestart job in Remote Request Management?

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VigilEnt Security Agent for iSeries 5.4/7.0

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VigilEnt Security Agent for iSeries PSSecure 7.0

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VigilEnt Security Agent for AS/400 5.3/6.3

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VigilEnt Security Agent for AS/400 PSSecure 6.3

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The Example below is done from a UNIX box:

1. Install the netiQ Exit Programs (Option 6 from the RRM Main Menu).
   
2. Cycle the *FILE and *DATABASE server and end QServer subsystem (Option 8 from the RRM Main Menu).   NOTE: subsystem QUSRWRK needs to be cycled if OS if V5R1.
   
3. Connect to the AS/400 from the Unix machine.
   
4. While the Unix machine is still connected, type the following command on an AS/400 Command Line: WRKACTJOB SBS(QSERVER) and press Enter.
   
5. Locate the QZDASOINIT jobs in this subsystem (there will likely be more than one).
   
6. Start with the first job in the list and select Option 5 to Display the Job.
   
7. Select Option 10 to display the joblog for that job.
   
8. At the top of the job log there should be a message that indicates what User profile is being serviced by that particular job. Repeat steps 6 and 7 until you locate the prestart job that is servicing the user profile that is used to connect to the AS/400 from the Unix machine.
   
9. Once you have located the proper prestart job take note of the Job Name, Job User, and Job Number.
   
10. Back out of the Display job screen to the screen that is displaying the list of QZDASOINIT jobs.
    
11. Select Option 2 TRONG>next to the job identified in Step 8 and on the command line type:  LOG(4 00 *SECLVL) LOGCLPGM(*YES) and press Enter.
    
12. Use the DSPJOBLOG command and press F4 to prompt this command.  Fill in the Job Name, Job User and Job Number from Step 9, change the OUTPUT parameter to *PRINT, and press Enter. This will generate a joblog in a spooled file format for this job on your system.
    
13. Use the WRKSPLF command to locate the QPJOBLOG spooled file created in Step 12.
    
14. Print this spooled file or download it to a PC in text format and forward it to NetiQ Technical Support at support-houston@netiq.com.

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