Resolution
fact
VigilEnt Security Agent for iSeries 5.4/7.0
fact
VigilEnt Security Agent for iSeries PSSecure 7.0
fact
Operations Navigator
symptom
Error: 'Authentication protocol failed' when trying to connect to an AS/400 through Operations Navigator.
symptom
Error is received when clicking on 'Management Central', 'Endpoint Systems', 'System Values' and 'Compare and Update' in Operations Navigator.
fix
VigilEnt Security Agent for iSeries 5.4/7.0
fact
VigilEnt Security Agent for iSeries PSSecure 7.0
fact
Operations Navigator
symptom
Error: 'Authentication protocol failed' when trying to connect to an AS/400 through Operations Navigator.
symptom
Error is received when clicking on 'Management Central', 'Endpoint Systems', 'System Values' and 'Compare and Update' in Operations Navigator.
fix
This is a known issue and has been resolved in the following PTF's:
- PTF 1C01733
- PTF 1C01734
To obtain the listed PTF's contact NetIQ Technical Support at vigilent-support@netiq.com or download from the following link:
Additional Information
Formerly known as NETIQKB31062