Why do I recieve the error Authentication protocol failed' when I try to connect to the AS/400 thro (NETIQKB31062)

  • 7731062
  • 02-Feb-2007
  • 08-Oct-2007

Resolution

fact
VigilEnt Security Agent for iSeries 5.4/7.0

fact
VigilEnt Security Agent for iSeries PSSecure 7.0

fact
Operations Navigator

symptom
Error: 'Authentication protocol failed' when trying to connect to an AS/400 through Operations Navigator.

symptom
Error is received when clicking on 'Management Central', 'Endpoint Systems', 'System Values' and 'Compare and Update' in Operations Navigator.

fix

This is a known issue and has been resolved in the following PTF's:

  • PTF 1C01733 
  • PTF 1C01734

To obtain the listed PTF's contact NetIQ Technical Support at vigilent-support@netiq.com or download from the following link:



Additional Information

Formerly known as NETIQKB31062