Remote Request Management reports are returning blank. (NETIQKB31043)

Environment

Net Security Solutions for iSeries

Remote Request Management 8.0

Remote Request Management reports are returning blank.

Perform the following steps to activate the required Remote Request Management (RRM) logging for the standard RRM reports:

From a command line, type PSMENU and press Enter.
Select Option 2 PSSecure and press Enter.
Select Option 3 Remote Request Management and press Enter.
Select Option 8 Work With Exit Points and press Enter.
In the Work With Exit Points screen you can turn on auditing for individual or global exit points. Please refer to the follow to enable audit logging:

Instructions for enabling Individual exit point audit logging:
1. Select the desired exit point, insert 2=Edit in the line provided before the exit point, and press Enter.
2. The last four parameters refer to logging for reporting purposes. Change these parameters to *YES. Press Enter once to update the screen.
3. Press F12 to return to the RRM Main Menu.
Instructions for enabling Global exit point audit logging:
1. Press F7=Update All from the Work with Exit Points screen.
2. The upper right corner of the screen will indicate Global.
3. The last four parameters refer to logging for reporting purposes:
  - Log Parsed Trans - Pass
  - Log Parsed Trans - Fail
  - Log Parsed Object - Pass
  - Log Parsed Object - Fail
4. The "Log Incoming Transactions" parameter is NOT used for reporting of transactions. Is us used for "What If" processing.
5. For reporting purposes, change the four "Log Parsed..." parameters to *YES. Press Enter once to update the screen. Be aware that logging "Object" information can be DASD intensive so you may wish to be more selective about activating it.
6. Press F12 to return to the RRM Main Menu.

NOTE: These logging levels are shipped as *NO (turned off).

Audit logging parameters within individual exit points were not set.

Formerly known as NETIQKB31043