A program error is received when deleting a directory entry on the first screen in 'RRM Work With Ob (NETIQKB31041)

fact
VigilEnt Security Agent for iSeries 5.4/7.0

fact
VigilEnt Security Agent for iSeries PSSecure 7.0

fact
Remote Request Management (RRM)

symptom
A program error is received when deleting a directory entry on the first screen in 'RRM Work With Object Authorities'.

symptom
Error: 'Program Error.'

cause
This error occurs when the directory contains objects or user object authorities that are not deleted prior to deleting the directory entry itself.

fix
To resolve this error, all object references must be removed from the lowest level to the highest level before deleting the directory entry.

Formerly known as NETIQKB31041