Resolution
fact
VigilEnt Security Agent for iSeries 5.4/7.0
symptom
Remote Request Management 7.0 does not log Showcase 4.1 usage.
symptom
All transactions for the Showcase exit point are collected.
symptom
The exit program is installed.
fix
This is a known issue that is resolved by PTFs 1C01715, 22 and 27. These are contained in Service Pack 1X02267 and those that follow. This is necessary for any installation running the Showcase software. Obtain the Service Pack by contacting Technical Support.
VigilEnt Security Agent for iSeries 5.4/7.0
symptom
Remote Request Management 7.0 does not log Showcase 4.1 usage.
symptom
All transactions for the Showcase exit point are collected.
symptom
The exit program is installed.
fix
This is a known issue that is resolved by PTFs 1C01715, 22 and 27. These are contained in Service Pack 1X02267 and those that follow. This is necessary for any installation running the Showcase software. Obtain the Service Pack by contacting Technical Support.
Additional Information
Formerly known as NETIQKB30988