User Profiles can't be found when trying to connect to the AS/400 with VigilEnt Exit Programs instal (NETIQKB30974)

Document ID:7730974
Creation Date:02-Feb-2007
Modified Date:08-Sep-2008
- Micro Focus Products:
  Security Solutions for iSeries

Resolution

fact
Remote Request Management (RRM) 6.3

fact
G.G. Pulley Imaging Software installed

fact
VigilEnt Security Agent for AS/400 5.3/6.3

symptom
User Profiles can't be found when trying to connect to the AS/400 with VigilEnt Exit Programs installed.

cause
Imaging software has a conflict with Exit Programs.

fix

This is a known issue and has been resolved in the following CUM PTF:

CUM PTF 01109-1 and all subsequent 5.3/6.3 CUM PTFs.

note
CUM PTFs can be requested via e-mail to support-houston@netiq.com

Additional Information

Formerly known as NETIQKB30974