How do I verify that my service provider is receiving the message from PSDetect? (NETIQKB30902)

  • Document ID:7730902
  • Creation Date:02-Feb-2007
  • Modified Date:08-Oct-2007
    • Micro Focus Products:
      Security Solutions for iSeries

Resolution

goal
How do I verify that my service provider is receiving the message from PSDetect?

fact
VigilEnt Security Agent for iSeries 5.4/7.0

fact
VigilEnt Security Agent for AS/400 5.3/6.3

fact
VigilEnt Security Agent for iSeries PSDetect

fix

To verify refer to the following:

  1. Select Option 3 PSDetect from the Pentasafe Product Access Menu, press Enter.
  2. Select Option 1 Work with Alert Log, press Enter.
  3. Search for the appropriate entry for the alert in question.
  4. Select Option 6=Comms Diagnostics next to the entry, press Enter.
  5. In the 'Display Communications Log' screen, look for an entry that reads:
    • STX (pager#) CR (message).  This Entry confirms that the Service Provider has received the PSDetect message.

 

 



Additional Information

Formerly known as NETIQKB30902