Error 'IO Exception occurred' when trying to run VigilEnt iSeries reports through VigilEnt Security (NETIQKB30899)

  • 7730899
  • 02-Feb-2007
  • 18-May-2007

Resolution

fact
VigilEnt Security Agent for iSeries 5.4/7.0

fact
VigilEnt Security Agent for AS/400 5.3/6.3

fact
VigilEnt Security Agent for iSeries PSAudit 5.4

fact
VigilEnt Security Agent for AS/400 PSAudit 5.3

fact
VigilEnt Security Agent for AS/400 5.2/6.2

fact
VigilEnt Security Agent for AS/400 PSAudit 5.2

symptom
Error 'IO Exception occurred' when trying to run VigilEnt iSeries reports through VigilEnt Security Manager.

symptom
CPF2498 message 'Invalid length Maxlen for data queue'. 

fix

Follow these steps to resolve the issue;

  1. Delete Data Queue PSCOMMON/PSEWORKER.
  2. End subsystem ZPSE.
  3. Start subsystem ZPSE (the PSEWorker Data Queue will be recreated).


Additional Information

Formerly known as NETIQKB30899

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